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TeleTech manages all the business processes that make up your organization.
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Service Delivery Centers

Over 26 years as an industry-leader expert in customer management, TeleTech has built up and carried out both customer management and business process solutions in our own centers in over 17 countries.

These centers are all centrally supported, managed, and maintained. Our global reach allows us to leverage the cultural, language, skill set, and cost opportunities found in different parts of the world.
 
The TeleTech GigaPOP® VoIP technology platform:

  • Collects customer contacts within a region, 
  • Prioritizes those contacts, and 
  • Routes them to the best possible customer service representatives for handling.

Whether you have five call centers or 50, your customers will always have one best-in-class, consistent customer experience.

 

 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Case Studies


TeleTech helps financial services firm focus on customers as strategic assets.
  Find out more



TeleTech partners with bank to acquire, grow and retain customer relationships.
  Find out more

 
 Contact TeleTech

North America
(Corporate Headquarters):

+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61.2.9844.1100

Europe, Middle East, and Africa:
+44.207.799.5152

Latin America:
+52.55.91.40.5337

Southeast Asia:
+63.2.552.9707