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TeleTech provides business process solutions to clients and customers across many industries.
Industries  
      Healthcare
      Retail
      Financial Services
      Communications and Media
      Government
      Travel and Hospitality
      Automotive
      Technology

Industries

TeleTech has proven our success across more than a dozen industries. We have developed integrated global solutions that respond to the needs of hundreds of clients and millions of their customers. By fostering a collaborative environment, TeleTech can design, implement, and manage critical industry-specific business processes for innovative companies. We help them improve their customers’ experience, expand their strategic capabilities, and increase their operating efficiencies.

 
 Healthcare
 
We help members wade through an evolving healthcare environment, and assist providers and caregivers to deliver cost-effective healthcare services.
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 Retail
 
TeleTech’s retail capabilities range from closing the sale to providing high-quality customer service and support to sustaining seasonal peaks in customer interaction volume.
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 Financial Services
 
By developing new, sustainable operating models, TeleTech knows how to take advantage of current conditions to create competitive advantages.
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 Communications and Media
 
We deliver high ROI outcomes for companies by building customer relationships that produce increased revenue and loyalty for multiple communications products.
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 Government
 
TeleTech Government Solutions helps to improve government responsiveness, to quickly scale and serve citizens, and to streamline efficiencies across all local, state, and federal programs.
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 Travel and Hospitality
 
TeleTech helps the travel services, transportation, hotels, and hospitality markets to enhance customer loyalty, maximize revenues and customer satisfaction, and ensure service excellence.
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 Automotive
 
TeleTech has extensive experience providing customized customer management and revenue generation solutions for the automotive industry.
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 Technology
 
TeleTech provides revenue generation, customer care, and technical support services for today’s high-speed technology consumer.
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Worldwide Locations


Contact details for our global business development offices.

Worldwide Contact Information
 
 
Learning Innovation


Our Learning Innovation solutions focus on recruiting and training the best employees.

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Business Consulting


We have worked for 28 years in the customer management industry.

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Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Knowledge Management


Our robust web application connected to a powerful knowledge base gives associates immediate access to information needed for any customer question.

 Read more

 

 
 Contact TeleTech

North America
(Corporate Headquarters):

+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61 2 9844 1100

Europe, Middle East, and Africa:
+44 28 9057 5000

Latin America:
+54 11 4121 7800

Southeast Asia:
+63 2 5529707

 
 
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