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Client Story
Customer correspondence hits new quality targets for retail chain
Voice enhancement lifts NPS 9% at contact centre
Payers
eNPS at contact centre jumps 21% with interactive AI training bots
Retail and eCommerce
Next-gen self-service contact centre improves CX and saves money
Communication
Proactive automation solution yields €12M in accelerated debt collection
Technology
Expert support and proactive solutions drive CX growth
Skilled tech support slashes hold times by 93%
High Tech
Reimagined workflows, tools help cut video production time nearly 40%
Gaming
Proactive partnership levels up gaming brand’s CX
Proactive partnership boosts CSAT at fast-growing startup
The right blend of tech support and CX enables better, faster resolutions
Flexible sales support generates 8x ROI during seasonal volume surge